Igloo Heritage Resorts, Cheruthoni, Idukki

Disappointing

Power cut in 2 hours there is no backup facility there

Very high value for money. Service minded personell. Clean. Well working shower with hot water. A great place to stay for a night.

A bit "off" in location. Some noise from the restaurant until a bit after midnight.

Comfortable roomVery polite and helpful staffLocated in townAmple parking space

The balcony faces a wall... no scenic view(They did try to improve things by fitting a water cascade and lights)Breakfast in adjoining restaurant is brought from elsewhere and served cold

Cleanliness & Receptionist Me Santhosh was kind and very helpful man

Nothing to say

Quite, Spacious room, Comfy bed.

Staff not welcoming. The reception staff is tricky especially in rate.

The room was very neat especially the bathroom. The staff was very Good. Hot water was available for 24 hours. Worth for money !

The Restaurant is still under maintenance.

Location , close to everything, comfortable bed and friendly staff

No hair dryer or toilet roll

The hotel is the only good one in the area, it has huge balconies, and the rooms were good size. The bathrooms need to be upgraded with proper drainage, as water collects in the shower area. The lobby and outside area on each floor faces the mountains, and give a splendid view if seated outside. Plenty of parking was also available for our car and driver. The only reason we were in Idukki at that time was to see the Idukki Dam, and as we had arrived late, we could only see it in the morning next day. The place is a very small country town, and is very friendly to visitors.

The hotel did not have a restaurant, which is much needed in the area. We probably visited in an off season time in February, so maybe it was closed. We were informed that a new owner was sought for the restaurant management.

Well maintained, pleasant staff

Lots of missing basic amenities (They don’t have an iron box, hair dryer, poor hot water supply etc.) Booking.com states that the facility has a restaurant and they provide breakfast, which is not the case. We chose the property considering the short drive distance to Vagamon, it was said that the property is located 20KM from Vagamon whereas it is about 64KM in reality.

Service was superb, attentive staff, tasty food at moderate rate.

Only the ambience of the location ... quite ordinary one, on the highwayside

Good hotel in the location

The restaurant

The room is really well maintained. Overall Ambience is amazing.

Cleanliness

Superb

They haven’t provided breakfast and there is no hotel near to eat

Good

Food quality was not good.

Good rooms and excellent food.

No hot water in evening and night..

Exceptional

Very good

Very good